FAQ
Frequently Asked Questions
We ship directly from the UK. Orders typically arrive within 5–9 business days.
Yes, all orders within the United Kingdom include free tracked shipping.
We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay.
Yes, unused items can be returned within 14 days of delivery.
Yes, all prices are inclusive of VAT for UK customers.
All machines include a 12-month manufacturer warranty.
HiBREW H10A – Product FAQs
15-bar pressure, stainless steel build, and a professional steam wand.
It works with ground coffee only.
Yes, the water tank and drip tray are removable for easy maintenance.
HiBREW H10B – Product FAQs
Yes, it has programmable volume and temperature controls.
Yes, a built-in steam wand for milk frothing is included.
It includes more digital controls and pressure gauge display.
HiBREW 5-in-1 – Product FAQs
Nespresso, Dolce Gusto, K-cup, ESE pods, and ground coffee.
Yes, all capsule adapters are included in the box.
Yes, it has LED volume control.
HiBREW 6-in-1 – Product FAQs
It adds a tea capsule adapter and digital temperature display.
Yes, using the tea capsule adapter provided.
Absolutely. It's easy to operate with digital indicators.